Terms and Conditions - Gardener Uxbridge

Welcome to Gardener Uxbridge. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Services Provided

Gardener Uxbridge offers a range of gardening services including, but not limited to:

Lawn mowing and maintenance
Garden design and landscaping
Planting and pruning
Weed control and pest management
Seasonal clean-ups

2. Service Agreements

All services are provided under the following terms:

Scheduling: Services are scheduled based on availability. Clients are encouraged to book in advance to secure preferred dates.
Duration: The estimated time to complete each service will be communicated upon booking.
Customization: Services can be tailored to meet specific client needs upon request.

3. Payment Terms

Payment for services is subject to the following terms:

Pricing: Service fees are based on the scope and complexity of the work. A detailed quote will be provided prior to commencement.
Invoices: Invoices are issued upon completion of the service and are payable within 14 days.
Payment Methods: We accept various payment methods including bank transfers, credit/debit cards, and online payment platforms.
Late Payments: Late payments may incur a 1.5% monthly interest or the maximum permitted by law.

4. Cancellations and Rescheduling

We understand that plans can change. The following policies apply:

Cancellations: Clients may cancel services up to 48 hours before the scheduled date without penalty.
Rescheduling: Requests to reschedule must be made at least 24 hours in advance. While we strive to accommodate changes, they are subject to availability.
No-Show Policy: Failure to appear for a scheduled appointment without notice may result in a cancellation fee equivalent to 50% of the service cost.

5. Client Responsibilities

To ensure the smooth provision of services, clients are expected to:

Provide access to the property at the agreed-upon times.
Inform us of any specific requirements or restrictions related to the property.
Ensure that the work area is clear of obstacles and hazards.

6. Liability and Insurance

Gardener Uxbridge is committed to maintaining high standards of safety and quality. However, the following applies:

We carry comprehensive liability insurance to cover accidental damages or injuries during service.
Clients are responsible for safeguarding valuable items and informing us of any pre-existing property conditions.
In the unlikely event of damage, clients must notify us within 7 days to facilitate proper resolution.

7. Warranties and Guarantees

We strive for customer satisfaction and offer the following assurances:

Service Quality: We guarantee that all services will be performed in a professional and timely manner.
Materials Used: All plants and materials supplied by us are of high quality and suitable for the intended purpose.
Satisfaction Guarantee: If you are not satisfied with our work, please contact us within 14 days for remediation.

8. Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not sell or share your information with third parties, except as required by law.

9. Intellectual Property

All content provided by Gardener Uxbridge, including text, images, and designs, is the intellectual property of the company and is protected by copyright laws. Unauthorized use or reproduction of this material is prohibited.

10. Termination of Services

We reserve the right to terminate services under the following circumstances:

Non-payment of invoices after multiple reminders.
Violation of these terms and conditions.
Unreasonable or abusive behavior towards our staff.

Procedure for Termination

In the event of termination, the client will be notified in writing, and any outstanding balances must be settled within 14 days.

11. Governing Law

These terms and conditions are governed by the laws of the jurisdiction in which Gardener Uxbridge operates. Any disputes arising from the use of our services will be subject to the exclusive jurisdiction of the local courts.

12. Amendments to Terms

Gardener Uxbridge reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes through official communication channels. Continued use of our services constitutes acceptance of the updated terms.

13. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.

14. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These terms and conditions constitute the entire agreement between Gardener Uxbridge and the client regarding the use of our services, superseding any prior agreements or understandings.

16. Acceptance

By engaging our services, you acknowledge that you have read, understood, and agreed to be bound by these terms and conditions.